1

I took my Honda Civic to this place on 5/31/18 to get the AC fixed . They charged me $224 for freon and an AC system complete charge. It worked OK for a couple of months but once again the AC is not blowing cold air. Very disappointing. Reply 9/1/18: That was the THIRD time taking the car to your shop with the same problem (although in fairness the previous two times it had a different management/owner) but I specifically mentioned this to you when I dropped it off. You just added some more freon. You said it yourself “no other repairs were done” Why not make an effort to fix the leak in the first place? Why on earth would I bring the car to your shop again so that you can charge me for additional repairs and more freon? Thankfully, I found a shop here in Florida and when I told them I had been dealing with the same issue for the past 2 years and showed them your invoice, they fixed it for free.

Dana sorry that your ac quit working again. You did bring your car in for service on 5/31 this year. Came in because car was not cooling at all. We recharged you system for you as not other repairs were done. We are check all the air pressure in your tires per request. We are happy to look at your car for you to see what is wrong. Your air worked for 3 months. We added dye to the recharge so if you bring it in we can defect were the leak is located if it leaked in the future. There would be no labor charge on reinspect or recharge just what is broken and the Freon. 1-12-2019 Dana we wanted to reach back out to you. We are open 8am-6pm, M-F and look forward to talking with you about your service. You can also give us a call and ask for our service manager James. 4-10-2019 Dana wanted to reach out before the heat settles in GA. If you have not repaired the leak let’s take look at it and see what is wrong so we can keep cool air blowing all summer long.

- Alpharetta Service Center
5

Had a used car I wanted to purchase inspected here and they were very thorough and explained things well. I walked out confident and knowledgeable. I love having a trustworthy repair shop to use!

5

I was very impressed with the service I received at Alpharetta Service center. James and the Crew were fantastic. I am 75 years old and this experience reminded me of the old time Customer Service.

5

Very cool and excellent service

Thanks

- Alpharetta Service Center
5

Efficient, professional, fair pricing.

5

I was stranded with my daughter 25 miles from home by a brake locking up, all on a Saturday afternoon and on a holiday. They got my vehicle right in, immediately found the problem, fixed it, and refused payment. Competent, quick, respectful, and honorable.... I will drive out of my way to use them

Glad we could help. Have a great weekend.

- Alpharetta Service Center
5

(July 2018 review):James and the crew have once again surpassed ALL expectations!!! My Pilot had to go in for a timing belt and alignment and, as always, they were wonderful. My husband works very long hours and my parents (who normally could help me) are on vacation....so picking up my car was going to be extrremely hard. SO, James arranged for Jonathan and another employee to DELIVER my Pilot to my home so that I didn't have to figure out transfering 3 car seats, getting a babysitter etc.....JUST. THE. BEST. James and the whole staff are amazing and go above and beyond each time. I cannot thank you enough!!!! You treat us like family!!! (August 2018, second review): Once again!!! Y'all are THE BEST. James and the crew totally saved the day today.....my brake pads and rotors were SHOT, so James worked me into the schedule the day after I called him, AND drove it, when it was done, to my parents' home where I was waiting with my 3 small children. No car seat swap stress. YES! The brakes feel amazing now and we are so blessed to have a team that cares of us and keeps us so safe. Plus, when he dropped my car off, he played with my kids and knows each by name.....James truly makes us feel like family. THANK YOU ALPHARETTA SERVICE CENTER!!!!!!!!!!

5

I work for GPC at the EIS Alpharetta location. James at Alpharetta Service Center & Auto was very helpful when I needed to replace the battery in my Honda. He gave me all the information that I needed to purchase the battery at NAPA and then replaced it for me during my lunch hour. Customer service was excellent, quick and friendly. I couldn't have been happier. Next time I need auto service, I will definitely call them again.

5

Went for oil change for a BMW , great service and good price. They also found leak issue with my coolant tank, but unlike many other mechanics did not put pressure to get it fixed ASAP at their center. Will certainly go back for other auto service.

We look forward to continue providing great service for your BMW. Thank you for choosing ASCA for your vehicle's maintenance needs.

- Alpharetta Service Center
5

My wife and I recently moved to the area and needed to get her car serviced. Shopping around, I found Alpharetta Service Center, I called and spoke with James. He was friendly and knowledgeable all while not ripping us off with extra charges and marking up prices for what we needed. This shop has now become my new local go to and I look forward to continuing my business with them.

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